Frequently Asked Questions

Contact Us

You can email us any time at You can also call the shop at (242) 477-1759. is the easiest way to order your wines for pick-up. Pick-up shop is located at our
retail shop in Cocoplum Bistro & Bar

Check us out: @swigimports

Yes, and we’d love to share it with you. Scroll down to the bottom of this page to sign up.


We accept all major credit cards both online and in the pick-up shop. We accept cash in the pick-up shop.

Shipping & Delivery

We do not offer delivery on New Providence but we can arrange shipping to Family Islands and other Caribbean countries so contact us to discuss options and associated shipping costs.

We ship our orders from our temperature controlled warehouse in New Providence.

We can ship all over the Caribbean.

Wine is fragile — and valuable — but we promise we know what we’re doing. All shipments are packed with attention and care using specific materials meant for keeping wine safe.

Returns and Exchanges

We want to do all we can to make sure you buy wine that you love drinking but if something is off, please email us or call (242) 477-1759 and we will do all we can to solve.

We’re sorry about that. Give us a call at (242) 477-1759 or email at We’ll make it right.


For sure. Give us a call at (242) 477-1759 or email with your details. We would love to help you make it a great event.

We’d love to help. Whether you need a sommelier for an intimate dinner party, a bunch of wine for a wedding, you want a private class, or you want staff training, we’re here for you. Call us at (242) 477-1759 or Let us know what you have in mind and we can help plan from there.

Yes. Tasting wine is the best way to learn what you like (and don’t like) so we will hold tastings throughout the year. We will generally partner with a local restaurant for the tastings. Sign up for our newsletter at the bottom of this page and it will keep you up to date on all future events.

Absolutely. We would love to help you get the needed wines for you guests so don’t hesitate to call us at (242) 477-1759 or email We deliver to all marinas on New Providence.

Special Requests

Definitely. Drop us a note at and we’ll do our best to track down whatever you’re looking for. Just remember, we are on an island.

That’s what we do. Send us a quick note at and tell us what you like, we can help you pick out something similar.

For sure — that’s exactly what we’re here for. Send us an email or call us (242) 477-1759 with a few details (price point, special occasion, food pairing) and we will do our best to point you to the perfect bottles.

My Order

Orders are processed within one business day. If there are any issues or delays, we’ll be in touch with you directly.

You’ll receive a confirmation email as soon as you place your order. You can check the status by logging into your account.